Returns
We accept returns within 14 days of delivery.
Items must be unused, in original packaging, and in the same condition you received them.
Refunds
Once we receive and inspect your return, we’ll send you an email confirmation.
If approved, a refund will be issued to your original payment method within 5–7 business days.
Exchanges
If you received a defective or damaged item, we’ll happily replace it at no extra cost.
Non-Returnable Items
Gift cards and items marked as final sale cannot be returned.
How to Start a Return
Email us at splashy.thunder@gmail.com with your order number and reason for return.
We’ll provide instructions and a return shipping address.
Return Shipping Costs
Customers are responsible for return shipping unless the item is defective or incorrect.